Not exactly.
There’s still freefile (where private companies that offer tax prep software give away free access to people, usually within certain limits such as a maximum yearly income or complexity, such as only W2s, but not W2s and also investment income) but Direct File, which is where the IRS was essentially just making their own proper, standardized software to do what these private companies would, that would be entirely made for and offered by the government for free, is the thing being potentially shut down here.
It depends on the person in my experience.
For instance, I’ll often use a question format, but usually because I’m looking for similar results from a forum, in which I’d expect to find a post with a similar question as the title. This sometimes produces better results than just plain old keywords.
Other times though, I’m just throwing keywords out and adding
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to select the ones I require be included.But I do know some people who only ever ask in question format no matter the actual query. (e.g. “What is 2+2” instead of just typing “2+2” and getting the calculator dialogue, like you said in your post too.)