They’re not even subtle about it. The system directly rewards you for being in enough debt to always be paying someone interest but not enough that you might file for bankruptcy.
You don’t have to be in debt, but you do need open credit lines. Having debt on them actually makes your score worse.
Her score likely went down because she closed out a credit line, i.e the open loan, so technically the “i have an open 5yr loan ive been paying on diligently” is no longer part of her score. The fact that she did pay it off is part of that score, but its weighted differently.
If she instead had 40k of credit cards she had open for 5yrs, with zero debt on them, her score would have gone up. Just having the account open, even not using them, shows a high “credit to debt usage” ratio and “a long time open loan.” Both of those make up about 45% of your “credit score.”
So no, you dont have to use a CC every month to keep a high credit score. If you want a high score, you want to open a credit card or 2 for their max value until you get about 30k-40k of total credit, and then don’t use them at all. Not a bit. Never close them. The “long time accounts” + “high amount of debt not in use” + “never delinquent” is roughly 80% of your score. You can sail into the 700s/800s if you dont have any other credit hit.
While this is all technically correct it’s still dogshit that your score goes down when you do the thing you are supposed to do with a loan.
Your options are:
Take out a loan and pay it off: score goes down
Take out a loan and don’t pay it off/default: score goes down
You do have to use them a little bit though. It wasn’t a great surprise to learn that my credit score evaporated right when I was looking to buy a house because a credit card I hadn’t used in 7 years was turned off due to not using it. Having no debt, lots of savings, and decent income apparently counts for nothing.
I paid a credit card down from $1700 to $1200. My score went from 795 to 763. Fuck 'em and their fake money.
You’re still carrying a balance of $1200 though. Pay it off and it should go up.
Believe it or not, it is better for your credit score to carry a low balance on your credit accounts than no balance, because glue tastes yummy to the credit agencies, I assume. /s
The reality is that lenders would rather have customers that utilize their credit and pay a lot of interest than ones that aren’t lucrative and pay off their credit use immediately. They’re looking for people willing to fall into debt traps that are ALSO able to reliably pay the interest within them without ever defaulting. That is what a perfect customer/capital battery looks like to consumer lenders.
Which means that credit scores are just an arcane measure to determine the potential profitability of borrowers, NOT a metric of the most responsible borrowers at all, because that would mean utilizing the least credit.